Freescout
Unleash the potential of your customer support team.


Empower Your Team with Freescout: Open-Source Help Desk
Freescout is a fully functional and customizable cloud helpdesk. It is packed with features to keep your team focused on your relationships and customer retention.
Easy-to-Use: Intuitive and user-friendly interface, making it accessible for everyone.
Exceptional Customer Support: Respond to inquiries efficiently, ensuring your customers feel heard and valued.
Streamlined Ticket Management: Keep your support team organized and productive with ticket creation, assignment, and tracking.
Self-Service Knowledge Base: Empower your customers to find their answeres independenty and reduce ticket volume.
Email Integration: Contact management can be a messy thing. EspoCRM makes it easy to relate your contacts to multiple accounts.
Customizable and Scalable: Tailor Freescout to your unique needs. There are many unique easy-to-install add ons as well!
Cost Efficient: Freescout does not scale with your userbase – unlimited users and powerful support from Federated Computer.
Human Support: Freescout paired with Federated Computer is a dream come true. Have an issue? Our human support team is here to help!
Contributing to Digital Sovereignty
Embracing Freescout in Federated Core is more than just about having a helpdesk; it’s a stance for digital sovereignty. Big companies like Zendesk and Help Scout harvest your data. We believe in taking back control over our digital communication tools, safeguarding our privacy, and supporting the open-source movement. With Freescout, you can contribute to this cause while enjoying a seamless helpdesk solution.
A No-Hassle Experience with Federated Core
Federated Core takes the hassle out of self-hosting Freescout for your team. With Freescout seamlessly integrated into our platform, you gain access to a robust and secure documentation solution without the per-user cost and data monitoring associated with centralized and proprietary solutions.
Single Sign-On (SSO)
Efficiency and ease of use are essential for any team. Federated Core’s SSO functionality enables your team members to access Freescout and the other tools seamlessly. Simplify your team’s workflow with a centralized login.
Experience Freescout with Federated Core Today
Unleash the potential of your team with Freescout, the open-source helpdesk solution included in Federated Core. Enjoy secure and flexible communication without sacrificing your digital sovereignty. Embrace the no-hassle experience, leverage the power of Single Sign-On, and stay connected with your customers.
Embrace data sovereignty, secure your helpdesk, and take back control of your digital workspace.
Also Included: Email, File Hosting, Group Chat, Video, and an Entire Office Suite – Hosted on Your Own Domain – Zero Headache!
The Convenience of SaaS, the Security of Open-Source Solutions
Federated Core remains steadfast in its value proposition: bridging the gap between the convenience of Software as a Service (SaaS) and the security of open-source solutions. By integrating Nextcloud into Federated Core, we are expanding the horizons of your online business potential while upholding our commitment to data privacy, encryption, automated backups, and real human customer-service.
We handle all of the technical work, and you get to enjoy your new cloud suite. All of the provisioning, configuration, backups, updates… all of the IT headache is done for you, by us.
Everything You Need for $59/month per domain, unlimited users.
Nextcloud makes remote collaboration easy without the trade-off of your data being used by Google and Microsoft to advertise and train their AI. No more ads in your email. Ever. Again.
We Give You All the Other Apps, Too!
Everything You Need for $59/month, unlimited users.
Federated Computer includes all the applications you need for your work, creative endeavors, and customer interactions. One low monthly price for unlimited users – Saving you hundreds of dollars per month.
Professional Support for Professional Software
Federated Core integrates best-in-class open-source solutions so that you and your team can get things done with 100% security and privacy and without the headache of IT management.
- Unlimited Users
- All of our solutions are managed for you.
- Save hundreds per month by bundling your solutions.
- Real human support by our amazing team.
- Federated Core "just works". No more IT headaches.
- Automated full backups, and telephone support.
- More software added all the time for no additional charge.
- Desktop and mobile apps available.


100% Sovereign Data Guarantee
Federated doesn't scan your data to sell it to advertisers and AI robots. In fact, even though Federated ensures everything runs well, we can't see your data. Think of Federated Computer as a Linux distribution in the cloud. 100% private.
Free yourself from the digital tyranny of the big SaaS vendors! They all harvest our data, sell it off to the highest bidder, and use our work as "digital gold" for their AI development. No thank you.
Easy Pricing
One low price for everything we offer - just $59/mo!
Unlimited Users
Invite as many users as you want no extra charge.
Ready to get started?
Book a demo, or start your subscription.