Provide Excellent Customer Service and Streamline Your Team
Federated Computer is a cloud platform that empowers individuals and teams to communicate and collaborate privately, and effectively.
Freescout
Unleash the potential of your customer support team.
Empower Your Team with Freescout: Open-Source Help Desk
Freescout is a fully functional and customizable cloud helpdesk. It is packed with features to keep your team focused on your relationships and customer retention.
Easy-to-Use: Intuitive and user-friendly interface, making it accessible for everyone.
Exceptional Customer Support: Respond to inquiries efficiently, ensuring your customers feel heard and valued.
Streamlined Ticket Management: Keep your support team organized and productive with ticket creation, assignment, and tracking.
Self-Service Knowledge Base: Empower your customers to find their answeres independenty and reduce ticket volume.
Email Integration: Contact management can be a messy thing. EspoCRM makes it easy to relate your contacts to multiple accounts.
Customizable and Scalable: Tailor Freescout to your unique needs. There are many unique easy-to-install add ons as well!
Cost Efficient: Freescout does not scale with your userbase – unlimited users and powerful support from Federated Computer.
Human Support: Freescout paired with Federated Computer is a dream come true. Have an issue? Our human support team is here to help!
Contributing to Digital Sovereignty
Embracing Freescout in Federated Core is more than just about having a helpdesk; it’s a stance for digital sovereignty. Big companies like Zendesk and Help Scout harvest your data. We believe in taking back control over our digital communication tools, safeguarding our privacy, and supporting the open-source movement. With Freescout, you can contribute to this cause while enjoying a seamless helpdesk solution.
A No-Hassle Experience with Federated Core
Federated Core takes the hassle out of self-hosting Freescout for your team. With Freescout seamlessly integrated into our platform, you gain access to a robust and secure documentation solution without the per-user cost and data monitoring associated with centralized and proprietary solutions.
Single Sign-On (SSO)
Efficiency and ease of use are essential for any team. Federated Core’s SSO functionality enables your team members to access Freescout and the other tools seamlessly. Simplify your team’s workflow with a centralized login.
Experience Freescout with Federated Core Today
Unleash the potential of your team with Freescout, the open-source helpdesk solution included in Federated Core. Enjoy secure and flexible communication without sacrificing your digital sovereignty. Embrace the no-hassle experience, leverage the power of Single Sign-On, and stay connected with your customers.
Freescout is included in every Federated Team and Enterprise package.
Starter
For Everyday Life
- Email
Email is private and secure, and can be used on your own domain.
Use either Nextcloud or your own client.
- Nextcloud
Private and secure file-storage, email client, chat,
video calls, kanban boards, office applications and collaborative tools.
A full replacement for Google Workspace and Office 365.
- Vaultwarden
Super private and easy to manage password vault.
A full replacement for 1Password.
- Element and Matrix
- Wordpress
- EspoCRM
- Freescout
- Jitsi
- Listmonk
- Baserow
- Bookstack
- Gitea
- Castopod
- VPN
- Human Support
No chatbots, just real people offering real support.
- Unlimited Users
As many users as you want.
Your cost doesn't scale with your user-base.
- Custom Domain
Manage and use your custom domain with the PowerDNS panel,
built into your Federated cloud.
- 100% Data Sovereignty
Your own your data. We host it,
but we can't see it and only you have the keys.
- 23 GB Storage
More storage available as an add-on to
your subscription.
- Additional Storage Available at $24.50/month per 500GB
More storage available as an add-on to
your subscription.
Starter
For Everyday Life
- Email
Email is private and secure, and can be used on your own domain.
Use either Nextcloud or your own client.
- Nextcloud
Private and secure file-storage, email client, chat,
video calls, kanban boards, office applications and collaborative tools.
A full replacement for Google Workspace and Office 365.
- Vaultwarden
Super private and easy to manage password vault. A full replacement for 1Password.
- Element and Matrix
- Wordpress
- EspoCRM
- Freescout
- Jitsi
- Listmonk
- Baserow
- Bookstack
- Gitea
- Castopod
- VPN
- Human Support
No chatbots, just real people offering real support.
- Unlimited Users
As many users as you want.
Your cost doesn't scale with your user-base.
- Custom Domain
Manage and use your custom domain with the PowerDNS panel,
built into your Federated cloud.
- 100% Data Sovereignty
Your own your data. We host it,
but we can't see it and only you have the keys.
- 23 GB Storage
More storage available as an add-on to
your subscription.
- Additional Storage Available at $24.50/month per 500GB
More storage available as an add-on to
your subscription.
Creator
Publish and Connect
- Email
Email is private and secure, and can be used on your own domain.
Use either Nextcloud or your own client.
- Nextcloud
Private and secure file-storage, email client, chat,
video calls, kanban boards, office applications and collaborative tools.
A full replacement for Google Workspace and Office 365.
- Vaultwarden
Super private and easy to manage password vault. A full replacement for 1Password.
- Element and Matrix
Top-notch team chat and video calls.
A full replacement for Slack and Microsoft Teams.
- Wordpress
The web framework that dominates the internet.
Create any website you can imagine.
Hosting is on your server, not shared with countless others.
- EspoCRM
- Freescout
- Jitsi
- Listmonk
- Baserow
- Bookstack
- Gitea
- Castopod
- VPN
- Human Support
No chatbots, just real people offering real support.
- Unlimited Users
As many users as you want.
Your cost doesn't scale with your user-base.
- Custom Domain
Manage and use your custom domain with the PowerDNS panel,
built into your Federated cloud.
- 100% Data Sovereignty
Your own your data. We host it,
but we can't see it and only you have the keys.
- 58 GB Storage
More storage available as an add-on to
your subscription.
- Additional Storage Available at $24.50/month per 500GB
More storage available as an add-on to
your subscription.
Creator
Publish and Connect
- Email
Email is private and secure, and can be used on your own domain.
Use either Nextcloud or your own client.
- Nextcloud
Private and secure file-storage, email client, chat,
video calls, kanban boards, office applications and collaborative tools.
A full replacement for Google Workspace and Office 365.
- Vaultwarden
Super private and easy to manage password vault. A full replacement for 1Password.
- Element and Matrix
Top-notch team chat and video calls.
A full replacement for Slack and Microsoft Teams.
- Wordpress
The web framework that dominates the internet.
Create any website you can imagine.
Hosting is on your server, not shared with countless others.
- EspoCRM
- Freescout
- Jitsi
- Listmonk
- Baserow
- Bookstack
- Gitea
- Castopod
- VPN
- Human Support
No chatbots, just real people offering real support.
- Unlimited Users
As many users as you want.
Your cost doesn't scale with your user-base.
- Custom Domain
Manage and use your custom domain with the PowerDNS panel,
built into your Federated cloud.
- 100% Data Sovereignty
Your own your data. We host it,
but we can't see it and only you have the keys.
- 58 GB Storage
More storage available as an add-on to
your subscription.
- Additional Storage Available at $24.50/month per 500GB
More storage available as an add-on to
your subscription.
Team
For Growing Teams
- Email
Email is private and secure, and can be used on your own domain.
Use either Nextcloud or your own client.
- Nextcloud
Private and secure file-storage, email client, chat,
video calls, kanban boards, office applications and collaborative tools.
A full replacement for Google Workspace and Office 365.
- Vaultwarden
Super private and easy to manage password vault.
A full replacement for 1Password.
- Element and Matrix
Top-notch team chat and video calls.
A full replacement for Slack and Microsoft Teams.
- Wordpress
The web framework that dominates the internet.
Create any website you can imagine.
Hosting is on your server, not shared with countless others.
- EspoCRM
A fully featured Customer Relationship Manager.
Manage your sales pipeline with ease. Replaces SalesForce.
- Freescout
A fully featured customer support management
system that replaces ZenDesk and others.
- Jitsi
- Listmonk
- Baserow
- Bookstack
- Gitea
- Castopod
- VPN
- Human Support
No chatbots, just real people offering real support.
- Unlimited Users
As many users as you want.
Your cost doesn't scale with your user-base.
- Custom Domain
Manage and use your custom domain with the PowerDNS panel,
built into your Federated cloud.
- 100% Data Sovereignty
Your own your data. We host it,
but we can't see it and only you have the keys.
- 56 GB Storage
More storage available as an add-on to your subscription.
- Additional Storage Available at $24.50/month per 500GB
More storage available as an add-on to your subscription.
Team
For Growing Teams
- Email
Email is private and secure, and can be used on your own domain.
Use either Nextcloud or your own client.
- Nextcloud
Private and secure file-storage, email client, chat,
video calls, kanban boards, office applications and collaborative tools.
A full replacement for Google Workspace and Office 365.
- Vaultwarden
Super private and easy to manage password vault.
A full replacement for 1Password.
- Element and Matrix
Top-notch team chat and video calls.
A full replacement for Slack and Microsoft Teams.
- Wordpress
The web framework that dominates the internet.
Create any website you can imagine.
Hosting is on your server, not shared with countless others.
- EspoCRM
A fully featured Customer Relationship Manager.
Manage your sales pipeline with ease. Replaces SalesForce.
- Freescout
A fully featured customer support management
system that replaces ZenDesk and others.
- Jitsi
- Listmonk
- Baserow
- Bookstack
- Gitea
- Castopod
- VPN
- Human Support
No chatbots, just real people offering real support.
- Unlimited Users
As many users as you want.
Your cost doesn't scale with your user-base.
- Custom Domain
Manage and use your custom domain with the PowerDNS panel,
built into your Federated cloud.
- 100% Data Sovereignty
Your own your data. We host it,
but we can't see it and only you have the keys.
- 56 GB Storage
More storage available as an add-on to your subscription.
- Additional Storage Available at $24.50/month per 500GB
More storage available as an add-on to your subscription.
Enterprise
Power Your Business
- Email
Email is private and secure, and can be used on your own domain.
Use either Nextcloud or your own client.
- Nextcloud
Private and secure file-storage, email client, chat,
video calls, kanban boards, office applications and collaborative tools.
A full replacement for Google Workspace and Office 365.
- Vaultwarden
Super private and easy to manage password vault.
A full replacement for 1Password.
- Element and Matrix
Top-notch team chat and video calls.
A full replacement for Slack and Microsoft Teams.
- Wordpress
The web framework that dominates the internet.
Create any website you can imagine.
Hosting is on your server, not shared with countless others.
- EspoCRM
A fully featured Customer Relationship Manager.
Manage your sales pipeline with ease. Replaces SalesForce.
- Freescout
A fully featured customer support management
system that replaces ZenDesk and others.
- Jitsi
Super high quality and private video chat.
A full replacement for Zoom.
- Listmonk
An amazing email newsletter manager.
Manage many thousands of subscribers without balooning cost.
- Baserow
Codeless databases to help automate and run your business.
A full replacement for AirTable.
- Bookstack
Manage your documentation and knowledgebase with ease.
A fully-fledged Wiki based on markdown.
- Gitea
Your own private replacement for GitHub.
CI/CD, repositories, issues, workflows and more.
- Castopod
A podcast distribution service that
super-powers your conversations.
- VPN
Connect with your team remotely
as if you are on a private network.
- Human Support
No chatbots, just real people offering real support.
- Unlimited Users
As many users as you want.
Your cost doesn't scale with your user-base.
- Custom Domain
Manage and use your custom domain with the PowerDNS panel,
built into your Federated cloud.
- 100% Data Sovereignty
Your own your data. We host it,
but we can't see it and only you have the keys.
- 123 GB Storage
More storage available as an add-on to your subscription.
- Additional Storage Available at $24.50/month per 500GB
More storage available as an add-on to your subscription.
Enterprise
Power Your Business
- Email
Email is private and secure, and can be used on your own domain.
Use either Nextcloud or your own client.
- Nextcloud
Private and secure file-storage, email client, chat, video calls,
kanban boards, office applications and collaborative tools.
A full replacement for Google Workspace and Office 365.
- Vaultwarden
Super private and easy to manage password vault.
A full replacement for 1Password.
- Element and Matrix
Top-notch team chat and video calls.
A full replacement for Slack and Microsoft Teams.
- Wordpress
The web framework that dominates the internet.
Create any website you can imagine.
Hosting is on your server, not shared with countless others.
- EspoCRM
A fully featured Customer Relationship Manager.
Manage your sales pipeline with ease. Replaces SalesForce.
- Freescout
A fully featured customer support management
system that replaces ZenDesk and others.
- Jitsi
Super high quality and private video chat.
A full replacement for Zoom.
- Listmonk
An amazing email newsletter manager.
Manage many thousands of subscribers without balooning cost.
- Baserow
Codeless databases to help automate and run your business.
A full replacement for AirTable.
- Bookstack
Manage your documentation and knowledgebase with ease.
A fully-fledged Wiki based on markdown.
- Gitea
Your own private replacement for GitHub.
CI/CD, repositories, issues, workflows and more.
- Castopod
A podcast distribution service that
super-powers your conversations.
- VPN
Connect with your team remotely as if
you are on a private network.
- Human Support
No chatbots, just real people offering real support.
- Unlimited Users
As many users as you want.
Your cost doesn't scale with your user-base.
- Custom Domain
Manage and use your custom domain with the PowerDNS panel,
built into your Federated cloud.
- 100% Data Sovereignty
Your own your data. We host it,
but we can't see it and only you have the keys.
- 123 GB Storage
More storage available as an add-on to your subscription.
- Additional Storage Available at $24.50/month per 500GB
More storage available as an add-on to your subscription.
We Give You All the Apps, Unlimited Users Included
Federated Core includes all the applications you need for your work, creative endeavors, and customer interactions. One low monthly price for unlimited users - Saving you hundreds of dollars per month.
Best of all, our support is given by real humans. Either on the phone, or in our chat server.
100% Sovereign Data Guarantee
Federated doesn't scan your data to sell it to advertisers and AI robots. In fact, even though Federated ensures everything runs well, we can't see your data. 100% private.
Professional Support for Professional Software
Federated Computer manages your solutions for you, while maintaining our committment to your privacy. Backups are automated, and our support is given by real humans, not an impartial AI or chat-bot.
Prefer to chat with us?
We have a chat server hosted on our very own Federated Core you can join and ask questions, or just chum it up!
